Privacy Policy

* * This is a reference translation from Japanese. If this conflicts with the Japanese privacy policy, the original (Japanese) policy takes precedence.


Last updated: 1/19/2020

RaJapp (“us”, “we”, or “our”) operates (the “Site”) and some smartphone Applications (“Apps”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site/Apps. By using the Site/Apps, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

When you use Inquiry Form in our Site, we ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

And when you use our Apps, we may ask you to provide us with certain personally identifiable information. We inform you what kind of information we get and use, at each Apps’ Terms of Service (ToS) or Privacy Policy (PP). If the app does not have ToS or PP, we don’t get your Personal Information at the app.

We save your information sent from Inquiry Form for 3 years from it sent.

We save your information sent from our App while the service of App continues. And, basically we save your information while 1 year after the service finished.

*If the App’s ToS or PP is in conflict with this PP, the App’s ToS or PP override this.

Underage Personal Information

When you are underage, you need your parental consent before use our Apps/Sites. And if you sent your personal information from our Apps/Sites, we recognize your parent (or person in parental authority) agrees our Privacy Policy and ToS.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of 1/19/2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

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